Missed Payment Reminder
Broker / Agent
End User
The Billing eDelivery Email provides clients with a convenient, digital approach to managing their billing. This email ensures timely access to billing statements, offers payment reminders, and provides flexible payment options, helping clients stay on top of their payments and reducing the risk of coverage lapses.
Email Structure: Notification of Billing Statement Availability: The email opens with a message informing the client that their latest billing statement is now available. This notification reminds clients of their upcoming payment, making it easy to stay organized.
Secure Access to Billing Statement: A direct link is provided for clients to access their billing statement in a secure online portal. This allows clients to review their statement details, confirm their balance, and view any relevant billing notes or deadlines, all in one convenient location.
Reminder of Payment Due Date: The email includes a clear reminder of the payment due date to help clients avoid late fees and ensure continuous coverage. This section reinforces the importance of timely payment and highlights the benefits of avoiding missed deadlines.
Flexible Payment Options and Methods: A section details the available payment methods (e.g., credit/debit, direct bank transfer, online payment) and options for setting up recurring payments if applicable. This flexibility simplifies the billing process and reduces any hassle, making it easier for clients to meet their obligations. Closing with Support Information: The email concludes with contact details for the brokerage’s billing support team, inviting clients to reach out if they have questions about their statement, payment options, or need additional assistance. The Billing eDelivery Email streamlines the billing process, reducing administrative costs, minimizing the risk of late payments, and providing clients with a simple, flexible approach to managing their payments.