Online Review

Benefits

Broker / Agent

  • Improves online reputation and credibility.
  • Increases visibility and trust among potential clients.
  • Provides feedback for continuous improvement.

End User

  • Allows them to share their experiences and opinions.
  • Contributes to the improvement of service quality.

The Online Review Email is crafted to encourage clients to share their experiences through online reviews, helping the brokerage gauge client satisfaction and strengthen its reputation.

Email Structure: Opening with Appreciation: The email begins with a warm thank-you message, acknowledging the client’s journey with the brokerage and their valued trust. This sets a positive tone for inviting feedback.

Encouragement to Share an Experience: Following the greeting, the email includes a prompt inviting the client to share their thoughts by leaving a review. A straightforward link directs them to the brokerage’s chosen review platform, making it easy to provide feedback.

Explanation of the Review’s Value: The email briefly explains how their input directly contributes to enhancing the client experience, emphasizing the role of their feedback in shaping better services.

By guiding clients to leave reviews, this email strengthens the brokerage’s relationship with its clients and gathers essential insights for ongoing improvement.

Filters and Segmentation Example

Follow up on current campaigns or activity