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Digital Pink Slips Are Finally Here for Ontario Drivers

Today’s on-the-go policyholders want digital access to their pink slips, and finally the Ontario government agrees they should have it. In the 2017 Ontario Budget, the provincial government recently gave drivers the option to use electronic proof of insurance in lieu of keeping printed pink slips tucked away in their glove compartment. Brokerages that have […]

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Customer Reviews in Insurance: Why Policyholder Feedback Matters

Customer reviews in insurance can influence how prospective clients evaluate a brokerage, build confidence in its services, and reveal what existing policyholders value most. But are insurance brokers making the most of the feedback their clients are willing to share? Insurance agencies and brokerages invest time in building their websites, strengthening their online presence, and […]

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4 Ways CSRMate is Helping Insurance Brokers Streamline the Renewal Process

At Pathway, we’re obviously big believers in insurance brokers using technology to retain and renew more customers. But, without offering an integrated tool to make the renewal process quick and painless for brokers, we secretly felt like something was missing from our family of products. That’s why we’re pleased to officially announce the launch of […]