Table of content: Insurance automation is essential for meeting modern customer expectations and staying competitive. It eliminates time-consuming manual tasks, reduces operational costs, and ensures regulatory compliance. By automating processes like claims handling, policy renewals, and client communications, insurance agencies and brokerages can improve accuracy, scale efficiently without hiring, and deliver faster, more personalized service […]

What is Insurance Automation and Why Does it Matter for UK Brokers? Insurance automation leverages technology to transform manual, paper-based tasks into streamlined digital workflows. By automating core processes—like policy setup, claims intake, document generation, client communication, and renewals—insurance providers can boost efficiency, enhance accuracy, ensure compliance, and deliver a better overall customer experience, all […]

Table of Content: How to deliver personalized customer experience in insurance? The insurance industry is evolving fast — so are your clients’ expectations. Today’s customers want immediate responses, personalized experience, and seamless service. For insurance brokers and agents, meeting these demands while managing day-to-day operations can feel like an uphill battle. That’s where insurance marketing […]

In a world where instant connections matter, client communication can make or break your business. Especially for insurance brokers and agents, staying in touch with clients is key to retaining their trust and loyalty. That’s why PathwayPort introduced its SMS Marketing feature—a revolutionary tool that transforms how brokers and agents engage with their clients. What […]

Pathway, a robust automated insurance communication platform, today announced it will integrate with Sagitta®, the enterprise-class agency management solution from Vertafore®

A common aspect of professional life is the time invested in strategizing around ways to improve interactions with clients, especially after particularly complex projects. The reality is that quality communication is the secret behind business success. However, the challenge remains that it’s difficult to find breathing space and invest the time in writing emails and […]

Get the behind-the-scenes perspective on the insurance industry through our expert-curated list of the top insurance blogs. Sharing our understanding of the industry with our clients is part of the value proposition we offer to the hundreds of insurance agencies and brokerages who use our services. That’s why we’re passionate about giving our users the […]

This past year has been unprecedented in terms of the disruption to all aspects of our modern lives. Robust industries that seemed poised to capitalize on growing trends in technology and globalization suddenly found themselves scrambling to remain afloat — the airline industry alone lost over $370 billion in revenue since the pandemic began. The […]

Let’s face it 2020 was rough! But so many Pathway brokerages rose to the occasion and used our automated platform to work smarter and connect with clients like never before. So, we’re honoring those that stood out from the pack in 8 distinct insurance marketing categories:  Best Net Promoter Score® Most active workflows Most emails […]

Introduction: Why Google Reviews Matter for Insurance Agency Google reviews play a critical role in influencing prospects’ decisions when choosing insurance providers. According to recent statistics, 93% of consumers read online reviews before making a purchase, and 84% trust these reviews as much as personal recommendations. When prospects search for insurance, they compare coverage, rates, […]