Table of Contents Automated insurance claims are quickly becoming essential in today’s insurance landscape, where speed, accuracy, and customer-centricity are no longer optional—they’re expected. Traditional, manual claims processing is fast becoming obsolete. Outdated workflows, data entry bottlenecks, and slow communication aren’t just inefficiencies; they’re strategic vulnerabilities that cost brokerages and agencies time, money, and customer […]

Table of Contents Why Insurance Automation Matters For Insurance Agency Follow-ups in insurance refer to the ongoing communication touchpoints insurance agency or brokerage have with clients throughout the policy lifecycle. These include reaching out to leads, sending payment reminders, issuing policy renewal notices, following up on claims, and promoting additional coverage options. For brokers and […]

Table of content: Insurance automation is essential for meeting modern customer expectations and staying competitive. It eliminates time-consuming manual tasks, reduces operational costs, and ensures regulatory compliance. By automating processes like claims handling, policy renewals, and client communications, insurance agencies and brokerages can improve accuracy, scale efficiently without hiring, and deliver faster, more personalized service […]

What is Insurance Automation and Why Does it Matter for UK Brokers? Insurance automation leverages technology to transform manual, paper-based tasks into streamlined digital workflows. By automating core processes—like policy setup, claims intake, document generation, client communication, and renewals—insurance providers can boost efficiency, enhance accuracy, ensure compliance, and deliver a better overall customer experience, all […]

Table of Content: How to deliver personalized customer experience in insurance? The insurance industry is evolving fast — so are your clients’ expectations. Today’s customers want immediate responses, personalized experience, and seamless service. For insurance brokers and agents, meeting these demands while managing day-to-day operations can feel like an uphill battle. That’s where insurance marketing […]

In a world where instant connections matter, client communication can make or break your business. Especially for insurance brokers and agents, staying in touch with clients is key to retaining their trust and loyalty. That’s why PathwayPort introduced its SMS Marketing feature—a revolutionary tool that transforms how brokers and agents engage with their clients. What […]

Pathway, a robust automated insurance communication platform, today announced it will integrate with Sagitta®, the enterprise-class agency management solution from Vertafore®

A common aspect of professional life is the time invested in strategizing around ways to improve interactions with clients, especially after particularly complex projects. The reality is that quality communication is the secret behind business success. However, the challenge remains that it’s difficult to find breathing space and invest the time in writing emails and […]

Get the behind-the-scenes perspective on the insurance industry through our expert-curated list of the top insurance blogs. Sharing our understanding of the industry with our clients is part of the value proposition we offer to the hundreds of insurance agencies and brokerages who use our services. That’s why we’re passionate about giving our users the […]

Email marketing has become one of the most powerful tools for insurance brokers. With global premiums declining and face-to-face interactions limited, brokers need automated, personalized communication to: 💡 Fact: Triggered emails average 70%+ open rates and 152% more clicks than standard email campaigns. Email marketing for insurance brokers is becoming one of the most powerful […]