The ongoing Automation-as-a-Service revolution is forecast to register an annual 26.9% growth by 2026.  In order to grasp its importance and size, we should briefly look back on its background: the Intelligent Document Processing (IDP). At its beginnings, it meant little more than a process of machine-encoded character conversion.  Over the years, however, IDP has […]

Just like everyone else, brokers are at risk of getting sued for malpractice. But, as we all know, Errors and Omissions (E&O) is a subject far too important to be left to chance. Here at Pathway, reducing and minimizing this risk is among our top priorities. Many readers and prospective clients asked us to lead […]

A Handful of Tips: In the dawn of “New Normal”, the world still comes to grips with the pandemic-induced curbs on businesses and travels. Consequently, every sustainable business (and marketing) strategy requires even more skills and effort to maintain a long-term relationship with the existing policyholders, return customers, and future clients alike. In addition to […]

Renewals are an essential part of Insurance. Every client should be contacted prior to renewal but, sometimes, it seems there’s simply not enough time.  Well, it doesn’t have to be that way.  We rolled up our sleeves and went on a quest for the year-end unicorn. A solution to end all headaches. An ultimate game-changer […]

By using the Pathway platform, we have focused on automating the eDelivery process. This alleviates significant workload for our administrative staff, allowing them to focus on areas that require a personal touch. Charlotte Steinschifter (Director of People and Culture, Billiard Insurance Group) Did you know that insurance has become one of the most automatized industries […]

A common aspect of professional life is the time invested in strategizing around ways to improve interactions with clients, especially after particularly complex projects. The reality is that quality communication is the secret behind business success. However, the challenge remains that it’s difficult to find breathing space and invest the time in writing emails and […]