By using the Pathway platform, we have focused on automating the eDelivery process. This alleviates significant workload for our administrative staff, allowing them to focus on areas that require a personal touch. Charlotte Steinschifter (Director of People and Culture, Billiard Insurance Group) Did you know that insurance has become one of the most automatized industries […]

Top 5 Email Marketing Insights to Boost Insurance Retention Email marketing is both an art and a science — but without meaningful email marketing insights, even the best strategies will fall short. You can follow a standard playbook and see some results, yet sustainable growth comes from understanding performance data, engagement patterns, and customer behavior. […]

Succeeding in our current insurance ecosystem means your business needs to be agile, adaptable, and using the most cutting-edge technology available. You can’t just have a “laissez-faire” attitude anymore — since working smarter, not harder, is the new black. But, more importantly, your customers expect you to be ahead of the curve.   At Pathway, we […]

Billyard Insurance Group (BIG) is one of Canada’s fastest-growing insurance brokerages, has been at the forefront of digital transformation in the insurance industry. Partnering with PathwayPort, BIG adopted a strategic approach to automation — focusing on eDelivery and client communication workflows that drive immediate, tangible results, reduce workload and enhance client communication. New Business Welcome […]

Client satisfaction is the most important value at Pathway, by far. To make sure we are always on top of our game, we designed a workshop schedule for our Client Success Managers, or CSMs. Pathway’s CSM team linked up for a fun and productive day last week in Belgrade, Serbia with one primary goal in […]

Our annual team retreat took us to the stunning Greek island of Corfu, where our engineers, sales professionals, and customer support teams came together to collaborate, learn, and plan for the future. Our goal was not relaxation and rejuvenation (although we did manage to take in the beautiful sights and beaches). We were there to […]

Pathway connected with hundreds of Vertafore users and potential partners in Cincinnati, Ohio last month for the Accelerate 2019 conference, which was held May 21-23. As our U.S. client base continues to grow, Pathway’s platform integrations with Vertafore agency management systems (AMS) are also expanding. We’ll soon be fully integrated with AMS360, QQ Catalyst and […]

Pathway enjoyed some much-needed face time with our Alberta-based clients at the 2019 Insurance Brokers Association of Alberta Convention in Banff on May 5-8. One of the highlights of the four-day event was Andrew Au’s keynote speech on “The Broker of 2030”. As one of the industry’s leading AI and digital transformation experts, Au painted […]